Historian vs.

Hotjar / FullStory

Session replay shows you what one visitor did. Historian shows you what the page looked like, what changed, and what each element earned.

The short version

Hotjar and FullStory are built around the individual visitor: session recordings, heatmaps and, in Hotjar's case, surveys and feedback. They are excellent for watching how real people move through a page and where they get stuck.

Historian is built around the page and its history. It keeps a copy of your pages every day, draws its heatmaps on the version that was live, ties every click to the revenue that followed, and lets agents tell you which change moved the numbers.

Both draw heatmaps. The difference is what the heatmap is attached to: a recording period in one case, a dated version of the page with its revenue in the other.

Side-by-side comparison

Hotjar / FullStoryHistorian
Core questionWhat did visitors experience on this page?What changed on this page, and what was it worth?
Data sourceA JavaScript snippet that records visitor sessionsA tracking script on your store (sessions, page views, clicks, orders), a daily capture of your pages, and your ad accounts
Session replayYes — the core of both toolsNo — Historian follows pages and elements, not individual visitors
HeatmapsYes — clicks, moves and scroll depthYes — on every captured version of the page, coloured by clicks, conversion or revenue per click, per template, device and traffic source
Revenue per elementNot the focus; the heatmap shows behaviourYes — revenue per click, the products bought after the click, and where visitors went next
Archive of the page itselfNo — recordings show what a visitor saw during a sessionYes — your pages captured every day with a real browser, from the day you start
Change detectionNo — they surface friction, not page changesYes — what changed on the page, where and when, connected to the numbers
Surveys and feedbackYes in HotjarNo
Proactive insightsAI summaries of recordings and feedbackA catalog of specialist agents that run on a schedule and deliver insights with an estimated revenue impact and the evidence

Key differences in depth

One visitor vs. one page over time

Session replay is unbeatable when you want to see a real person struggle with a form or miss a button. The unit is the session.

Historian's unit is the page and its elements over time. The question is not what one visitor did, but how the page changed, how each element performed before and after, and which change cost or earned money.

Heatmaps with a date and a price

A heatmap that covers a period during which the page changed mixes two pages into one picture. Historian draws its heatmap on each captured version of the page, so before and after can be compared side by side.

And because the tracking script records orders, Historian can colour the page by revenue per click instead of clicks alone, and show which products were bought after a click on each element.

Investigation vs. agents

With replay tools, you usually start from a hunch and go looking in the recordings. Historian's agents run on a schedule and come to you with what they found: a change that hurt conversion, a banner that stopped earning, a template that underperforms everywhere.

When each tool makes sense

Choose Hotjar / FullStory when:

  • You want to watch individual sessions to find specific friction
  • Surveys and on-site feedback are part of your research
  • Your main questions are about usability rather than revenue

Choose Historian when:

  • You want to know which change on the site moved revenue
  • You want heatmaps by revenue per click, on the version of the page that was live
  • You want to go back and see any page as it looked on any day since you started
  • You want agents to bring you the findings instead of searching for them

Used together

A recording shows a visitor hesitating at the add-to-cart button. Historian shows that the button's design changed two weeks ago, what it looked like before, and what a click on it earned then and now.

Stop guessing why revenue dropped.

Book a demo and we'll show you what Historian finds on your own store.